Greetings from Oohant Software Solutions!!
Oohant Software Solution is into Consulting, Outsourcing & Corporate Training
Advance Training Program on SAP_SD/ CRM
SAP SD/CRM Business Analyst:- This position is responsible for support of SAP Order Management processes with focus on SD and CRM modules. Work closely with sales, marketing, customer service, emerging markets and other business users to identify and analyze user requirements, recommend modifications, lead enhancement projects, and provide on-going production support. This role requires order-to-cash business process expertise and understanding of integrated SAP end-to-end processes with concentration in sales, distribution, customer relationship management, retail and ecommerce.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Design, implement and support SAP Order Management solutions integrated with Retail, POS and eCommerce solutions.
Support integration between SAP ECC and CRM Order Management modules.
Analyze customer service, sales, and marketing user needs, determine possible solutions and perform SD and CRM configuration changes to accommodate change requests.
Create and maintain SD and CRM configuration documentation.
Research, analyze and evaluate present or proposed business procedures to define the best SAP system solutions and map them to SAP functionality.
Troubleshoot, identify the source of production problems and own resolution of issues pertaining to SAP SD and CRM modules. Document system problem resolution for future reference.
Prototype activities and prepare functional design specifications for enhancement projects and change requests. Work with developers in completing technical work to meet these specifications.
Analyze project proposals to identify potential problem areas and recommend optimum approaches for project path.
Offer improvement suggestions for increased efficiency through SAP configuration knowledge.
Assist users with updating blueprint and business process procedure documentation as necessary.
Provide best practices and experience in how technology can and should be deployed to support major functions within the customer service, marketing, sales and ecommerce business processes.
Introduce new SAP Order Management solutions to improve productivity of internal customers.
Create and maintain pricing designs in an integrated CRM/ECC environment.
Configure order types, copy controls, define incompleteness procedures, and utilize condition and determination techniques.
Support master data set ups, testing and interacting with developers and end users.
Create and update test cases, conduct unit testing and assist users with testing scenarios.
Participate in the development of training materials and assist in conducting training and workshops.
Work as a team member with other SAP analysts and consultants in an integrated system environment.
Deliver and meet deadlines for the assigned projects and tasks.
Follow IT Help Desk process, Change Management Policy and Procedure, and SAP application procedures.
Just want to inform you that we are conducting an Training cum Placement Program for all fresher’s. And we are providing 100% Job Assurance, will provide you unlimited interview calls based on the requirement flow and openings.
We are tied up with some mid-sized companies, so in any one of the companies we can place based on your performance.
Interested Candidates can walk-in directly to -
Venue: #40,25th Main, BTM 2nd Stage, Behind Gangothri Hospital
Monday-Saturday: 11:30AM- 6PM
Meet: Sonali @ 08040937486