Professional Skills Training Services for Corporate BPO Call Center IT Service Sectors & Financial Institutions.
A High-End Professional Skills Training that helps you provide Quality & Competitive Service.
Training can be provided for Existing employees or New Hires.
Develop your workforce to provide Exceptional Service!!
Train employees to speak Fluently, Clearly & Confidently. Improve English Verbal Communication with Accent Neutralization for better customer interactions.
The training programs include;
Communication Skills, Voice & Accent; corrects MTI, Effective Verbal Communication skills, Customer Service, Soft Skills and more.
The programs are based on the findings during Recruitment of Fresh Talent and within organizations during Training and
**Impact of Training
Improved Verbal Communication Skills
Improved Customer Service
Sounds more natural during interactions.
Better Customer experience
Improved Client Interaction & Engagement skills
**Additionally for BPO & Call Center
Improved Call Control and AHT
Has a Direct Bearing on SLA/KPI
Training helps to improve FCR.
Optional - Post Training OJT & Call Audits
Companies give importance to A Positive Customer Experience.
Training Conducted by: Corporate Trainer, Coach and Consultant (Ex Training Manager). Hands on Experience in Training, Coaching, Assisting HR for Recruitment and Operations for Quality.
Please contact for any further information