* Place orders on various stock exchanges as requested by clients over phone
* Respond to customer requests on phone / email
* Provide technical support to client on trading software with utmost focus on quality interaction without compromising standards set forth by company.
* Maintain client relationship with immense focus on client satisfaction by building trust, creating value and demonstrating highest level of integrity
* Provide client only the facts about current market developments, not any speculative tips.
* Be informed and updated on the ongoing market developments.
Required Knowledge, Skills and Abilities
* Graduate in any stream with 0-2 years experience. Basic understanding of stock trading / NISM Certification would be and added advantage.
* Working experience as a dealer with reputed brokerage would be preferred for Asst Manager post
* Self motivated, team player, with excellent communication ( written / verbal) skills )
* A good listener to understand client requirements and attentive while executing orders
* Passionate to exceed customer satisfaction while handling relationship or solving problems.
About the Company
Company s primary focus is to provide an efficient technology platform for online stock trading. Founded in 2010, headquartered in Bangalore and has presence in nine Indian cities. Mainly into financial services (member of NSE, BSE, MCX, MCX-SX) that offers brokerage-free equity investments, retail and institutional broking, and currencies and commodities trading. It is also an official member of NSE's consultative committee. It is one of the fastest growing and top volume contributor with average daily turnover of over Rs. 5000 crores
The company is "India's first discount brokerage" and in December 2015, company became the first Indian brokerage to go completely brokerage-free for equity investments. It has been awarded with many rewards, such as, "Economic Times Startup Awards", Emerging Entrepreneur Award by CII. "Emerging Equity Broking House Award" in 2014 and 2015 respectively by BSE-D&B
Company is led by young and dynamic leaders who constantly inspire the team in achieving their professional goals, without compromising the fun and excitement which is integral part of work culture. It strongly believes that employees are as important as customers and treated as part of family.