ITIL foundation course from one of the best ITIL training institutes in Bangalore, candidates are focused to learn the basic understandings of the ITIL framework. They emphasize on the theory, service management terminology and the concepts involved. Candidates can expect to receive knowledge and understating after successful completion of the education and examination concept related to the following certificate –
• Service management and practice
• The ITIL service lifecycle
• General concept and definitions
• Key principal and models
• Selected process
• Selected functions
• Selected roles
• Competence and training
The ITIL certification is open to any individual, having interest in following subjects.
• Module 1- introduction
• Module 2- service lifecycle
• Module 3- service management as a practice
• Module 4- key principal, models and concepts
Module 5- lifecycle phases such as service strategy, design, transition, operation, continual service improvement and integration of the 5 core processes.
Website - http://www.practical-methods.com/itil-training-program.html