Installation of Desktops & laptops with Microsoft OS (Windows 7),
Troubleshooting outlook 2010 and application related issues.
Attending the problem and resolving the calls logged by the users in the helpdesk tool.
Talking to the vendor and closing the calls.
Maintenance& Troubleshooting of Desktop, Laptops & PRINTER(USB & Network printers)
Maintenance of Video conference, Projectors, UPS.