KBS Training Institute is the Best Training Institute across the world like USA, UK, FRANCE, UAE, Japan, Germany, Newzeland, Australia, Singapore, Malaysia and etc. KBS Training Institute is very popular in Classroom, Online and Corporate training especially in ServiceNow Training. We have experienced and professional trainer who teaches ServiceNow Administration training. Students are well satisfied with trainers teaching and they are getting job in the entire world.
ServiceNow System Admin Course covers all the ServiceNow basics. It is led by a certified ServiceNow trainer and focuses on real-life scenarios and hands-on designed to give you usable knowledge that will help you optimize your ITSM platform. This course is interactive and small class size in order to meet the learners expectations in their respective environment.
This course is designed for system administrators who are new to the ServiceNow ecosystem. During this 3-day interactive training course attendees will implement various system administration functions in their own instance, learning to perform fundamental administration and configuration tasks. Specifically, attendees will learn to:
Perform core configuration tasks
Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts
Add users, groups and roles.
Manage data with tables, the configuration management database (CMDB), import sets and update sets
Work with two key process applications: Knowledge Base and ServiceNow Service Catalog
Create workflow activities and approvals
Configure alerts and notifications
View upgrade history and status
Control system access and data security
Create baseline performance metrics
Run reports, configure service level agreements (SLAs) and perform instance branding and customization
Integrate social IT elements and learn best practices
Attendees participate in real world, relevant lab exercises. The class features lecture and group discussions, as well as extensive hands-on practice, delivered in a wide variety of labs, tech talks and an interactive discussion of a comprehensive, real-world example.
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