Company Name, Profile, Work Culture: Reputed Company (name of Organization to be kept undisclosed)
Industry: Tea Industry
Functional Area: Sales and Customer Relations
Point of Contact for CV s / Email ID: firstname.lastname@example.org - 08041212005.
Number of Vacancies: 4(Male/Female)
Keywords: Tea Tour Officer, Sales Officer, Customer Relations, Customer Support, Direct Sales, Tour Operators.
Job Title / Designation: Tea Tour- Officer
Reporting to- Senior Assistant Manager
Learn about your organization s history, products or services and keeping up to date with changes
Welcoming groups of tourists and conduct tea garden and factory tour and tea tasting experience. Maintain engagement of the tourists during the tour and encourage positive feedbacks.
Present products and membership schemes to the visitors for sales.
Manage and handling face-to-face enquiries from visitors courteously
Marketing the tea tours and services to various influencers such as hotels, tour operators, associations in the locality by visits and meetings.
Working with other team members in improving customer experience
Working together in team for improving customer service procedures, policies and standards as and when required.
Graduate in any disciple
Background in hospitality/aviation will be preferred
Key Functions & Roles of the Candidate:
0 to 2 years of experience in sales/hospitality/aviation industry/training
Specific Skill Set:
Language fluency English, Hindi, any regional language or international language
Excellent communication skills, and a clear voice to speak to groups
Interpersonal skills of handling people and difficult situations
Ability to present information in an interesting way
Good memory for facts, figures and events
Willingness to learn
Minimum/Maximum/ Work Experience Required: Fresher/ 2 years
Annual CTC: 100,000/-
Location(s) of Job: Darjeeling
Minimum Education Requirements: 12th Pass/ Graduation
No of rounds of Interviews: 2
Work Timings: 9am-6pm
Travel & Allowance: NA
Languages: English/Hindi/ Bengali/ Nepali
Relocation & Reimbursement: NA